Storm damage isn't always obvious from the ground. Hail dents, lifted shingle seals, cracked ridge caps, and bruised shingle mats don't show up from the driveway. Our HAAG-trained inspectors get on the roof and check every slope, every flashing detail, and every penetration point.
Our storm damage process is straightforward: free inspection, full photo documentation, direct filing with your insurance carrier, meet the adjuster on-site, and handle the repairs once the claim is approved. We don't ask for money upfront on insurance claims. You pay your deductible and insurance covers the rest.
Our Storm Damage Repair Process
Free Storm Inspection
We inspect every slope, flashing point, and penetration for storm damage. Hail hit counts per test square, wind lift patterns, and granule displacement, all documented with photos and measurements your adjuster will accept.
Claim Documentation
We help you file the claim with your insurance carrier using our inspection report, photos, and damage summary. This documentation follows the same standards adjusters use, which means smoother processing.
On-Site Adjuster Visit
Big Bear City Roofing & Maintenance sends an inspector to every adjuster meeting. We make sure nothing gets overlooked and that the scope of work covers all damage, not just the most visible areas. If the estimate comes in low, we supplement.
Storm Restoration
Insurance-approved repairs done by manufacturer-certified crews. Same quality materials and installation standards as any other Big Bear City Roofing & Maintenance job. Your storm-restored roof gets the same warranty as a standard replacement.
What Big Bear City Customers Say
"Best experience we've ever had with a home service company. On time, on budget, and the results exceeded what we expected. Truly top-notch."
"From the first phone call to the final walkthrough, everything was seamless. The team was courteous and efficient. Already recommended them to two friends."
"We called expecting to wait days, but they were here the same afternoon. Fair pricing, quality work, and they kept us informed every step of the way."
Why Choose Big Bear City Roofing & Maintenance for Storm Damage Repair?
Insurance Claims Handled
We manage the entire process: inspection, documentation, filing, adjuster meeting, supplements, and repair. You deal with us, not the insurance bureaucracy.
Local Company, Local Reputation
21+ years in Big Bear City. We're not storm chasers from out of state. We live here, work here, and back our warranties because we're not going anywhere.
Xactimate Documentation
Our estimates use Xactimate, the same software your insurance company uses. This means faster processing and fewer disputes over line items.
Full Manufacturer Warranty
Your storm-restored roof gets the same manufacturer warranty as any other replacement. Manufacturer-certified installation regardless of who pays for it.